| New - Kitted |
- New device is in the OEM retail packaging and comes with original accessories
- Device does not have any cellular network usage
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| New - Handset Only |
- Device does not have any cellular network usage
- No visible cosmetic defects
- Device is bulk packed and does not come with any accessories
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CPO:
Certified Pre-Owned |
- No functional defects identified
- Primary viewable area (main display) may contain minor defects
- Limited minor defects allowed on cover, housing, corners/edges, rear of device
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Grade A+:
Like New Condition and Fully Functional |
- Minimal scratches and blemishes
- External LDI (Liquid Damage Indicator) not triggered / LDI may be missing
- Fully functional (passed all functional tests performed — see below for list)
- CPNI (Customer Proprietary Network Information) cleared (i.e. data cleared)
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Grade A:
Like New Condition |
- Minimal scratches and blemishes
- External LDI (Liquid Damage Indicator) not triggered / LDI may be missing
- Functional test not performed
- CPNI (Customer Proprietary Network Information) cleared (i.e. data cleared)
- LCD may contain shadows or burn-in since device is not functionally tested
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Grade A-:
Like New Condition with Functional Defects |
- Minimal scratches and blemishes
- External LDI (Liquid Damage Indicator) not triggered / LDI may be missing
- One or multiple functional defects may be present
- CPNI (Customer Proprietary Network Information) cleared (i.e. data cleared)
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Grade B+:
Light Wear and Tear and Fully Functional |
- Does not contain deep (fingernail/tool catching) scratches
- Can have one or multiple light scratches varying in length
- No LCD/Touch panel cracks but light burrs are acceptable
- Camera (front/rear) lens cracks may be present
- External LDI not triggered / LDI may be missing
- Fully functional (passed all functional tests performed — see below for list)
- CPNI (Customer Proprietary Network Information) cleared (i.e. data cleared)
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Grade B:
Light Wear and Tear |
- Does not contain deep (fingernail/tool catching) scratches
- Can have one or multiple light scratches varying in length
- No LCD/Touch panel cracks but light burrs are acceptable
- Camera (front/rear) lens cracks may be present
- External LDI not triggered / LDI may be missing
- Functional tests not performed
- CPNI cleared
- LCD may contain shadows or burn-in since device is not functionally tested
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Grade B-:
Light Wear and Tear with Functional Defects |
- Does not contain deep (fingernail/tool catching) scratches
- Can have one or multiple light scratches varying in length
- No LCD/Touch panel cracks but light burrs are acceptable
- Camera (front/rear) lens cracks may be present
- External LDI not triggered / LDI may be missing
- One or multiple functional defects may be present
- CPNI cleared
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Grade C+:
More Aggressive Wear and Tear and Fully Functional |
- Deep (fingernail/tool catching) scratches may be present on LCD/Touch panel or back housing/glass. Moderate burrs/dents are acceptable.
- Externally viewable LDI not triggered / LDI may be missing
- Fully functional (passed all functional tests performed — see below for list)
- CPNI cleared
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Grade C:
More Aggressive Wear and Tear |
- Deep (fingernail/tool catching) scratches may be present on LCD/Touch panel or back housing/glass. Moderate burrs/dents are acceptable.
- Externally viewable LDI not triggered / LDI may be missing
- Functional tests not performed
- CPNI cleared
- Camera (front/rear) lens cracks may be present
- LCD may contain shadows or burn-in since device is not functionally tested
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Grade C-:
More Aggressive Wear and Tear with Functional Defects |
- Deep (fingernail/tool catching) scratches may be present on LCD/Touch panel or back housing/glass. Moderate burrs/dents are acceptable.
- Externally viewable LDI not triggered / LDI may be missing
- One or multiple functional defects may be present
- CPNI cleared
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Grade D:
Heavy Cosmetic Damage with LCD/Touch Panel Cracks |
- Will have excessive damage on multiple surface areas and cracks on the LCD/Touch panel
- Missing small parts such as side keys, fingerprint sensor, speakers, flexes, front camera, daughter boards, camera/flash lens and internal mechanical parts (Display, PCBA, Main/Rear Camera, Housing and Battery not considered)
- Externally viewable LDI may be triggered with or without corrosion / LDI may be missing
- Functional tests not performed
- CPNI cleared
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